Frequently Asked Questions
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Frequently Asked Questions

We use world-class data security and encryption techniques to protect the data you share with us. Tloan never shares your information with third parties unless it is for dedicated business purposes, such as reporting defaulted loans to authorized credit bureaus.

In your Android Phone, kindly go to Settings > Apps > Tloan > Permissions and make sure that you have enabled Tloan to access everything requested.

Currently our loan sizes range from ₦2,000 to ₦100,000. If you repay loans as scheduled, the amount that you can borrow will increase.

It will take a few minutes.

If you don’t get accepted when you apply, don’t worry! Sometimes it may take several attempts to qualify for a loan. We encourage you to continue saving data on your phone and to reapply after the period stipulated.

Late loan repayments automatically incur a fee of 2% per day. It is therefore advised that one does not exceed the due date. Repay the loan by its due date allows you to access larger loan sizes. Late repayments will affect your ability to get subsequent or larger loans. If you are very late on your payments, we report to the Credit Reference Bureau. Blacklisting by the Credit Reference Bureau may affect your ability to borrow from other lenders.

Unfortunately, Tloan cannot alter your repayment plan after you’ve received a loan. If you are unable to repay the full amount due, we advise you to start making partial repayments as soon as possible.

Tloan uses data from your phone as well as other sources to make a lending decision. To increase your chances of approval, please make sure to save the data on your phone, keep good credit with all other lenders, and correctly input your account details.